When an incident occurs, identifying the root cause and providing an effective solution is key in preventing future incidents. In this real-world, interactive course, workplace safety professionals will acquire the knowledge, practical skills and tools you need to conduct incident investigations. Designed with both the novice and seasoned professional in mind, this course covers principles of incident investigation and responsibilities in the investigation process. By the end of this course, students will understand investigation planning and preparation, the seven steps of initial response and tools and techniques for investigation.

Learning Outcomes

• Conduct an effective incident investigation from start to finish
• Understand the seven-step approach to the initial response
• Perform effective interventions to assess the problems identified by the incident
• Know the processes for collecting physical evidence in an investigation

Skills You Will Gain

• Incident investigations
• Interviewing Techniques
• Systemic cause analysis techniques (SCAT)
• Physical evidence collection

This is a required course for the Workplace Health and Safety Manager Certificate.